Curious about what our customers have to say about their experience with Pro-Tech Air Conditioning & Heating? Read our reviews to see what other customers have said about us. We pride ourselves on delivering exceptional service that exceed expectations, so read our reviews or leave one of your own to let others know why we're Santa Fe's trusted HVAC experts.
Pro-Tech Air Conditioning & Heating Reviews
At Pro-Tech Air Conditioning & Heating we strive for 100% satisfaction in everything we do. Check out our reviews and hear testimonials from real customers we proudly serve in Santa Fe, NM, and surrounding areas.
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Thank you for choosing Pro-Tech Air Conditioning & Heating for your HVAC needs. We look forward to helping you achieve year-round comfort for your Santa Fe home or business.
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AC RutlandFebruary 4, 2025 We have used Pro-Tech for years. This time it was for a old boiler when the pipes froze and burst. Thomas was professional and thorough. We also appreciated how quickly he came out after we worked with Pro-Tech as we plan for a new boiler . Diane GorcycaFebruary 4, 2025 The technicians were very professional and courteous! They were efficient and orderly. We are pleased with the service both for the installation and maintenance. Edward NarleskyFebruary 4, 2025 Ryan is an excellent tech, I'm glad he's with ProTech John BeckerJanuary 30, 2025 Smart, friendly helpful. Presented me with multiple options to fix the problem. Got it done the same day. Thanks Ryan! JT inKCJanuary 23, 2025 My Swamp Cooler died on me and I was exploring options to replace it. I had multiple reps from highly rated companies in Santa Fe come out, analyze my situation, and provide quotes for a swamp cooler and air conditioning. They sent me the best of the best. I don't tell people when requesting quotes that I've been in construction management for 20 years because I want to evaluate a companies knowledge and integrity. How they treat someone who doesn't understand. They came in significantly lower than the other quotes and they were quoting the higher quality equipment. They asked very specific questions and examined every aspect of the systems that would be involved. The icing on top was I wanted to use a Nest thermostat that I had bought but the wiring for the previous one wasn't going to work. I had made an assumption the wiring was through the wall and would be costly to replace. On install day for a new air conditioner they discovered it was run across the roof through conduit. They let me know they could use the existing conduit to pull the correct wiring though the conduit and they wouldn't charge me a dime extra. That absolutely blew my mind. I've had plumber charge me an extra $500 to dig 1 cubic yard more than they planned. I definitely recommend Protech. It doesn't surprise me the least bit to see so many great reviews. They deserve it. Jimson ShortleNovember 22, 2024 Incredible experience with this company. Had a furnace issue that was diagnosed and repaired in a short amount of time. The technician was very knowledgeable and efficient. We are so grateful to Pro-Tech for their amazing service and will be sure to call them if we have any issues in the future Nancy ParkNovember 22, 2024 Cornelius did an outstanding job! This is a great company and I highly recommend. Rob ReiderNovember 21, 2024 This was one of our worst experiences working with such a contractor. We originally had Pro-Tech AC & Heating install 2 Fujitsu mini-splits. From the beginning we have never had adequate heat despite annual maintenance from Pro-Tech. Last year they coerced us to have them install a new costly condenser to solve the problem. We are now without heat all together. I am now contracting another HVAC provider at additional cost to us. Pro-Tech's level of service is completely unacceptable. I brough this issue up to the owner and got nowhere except an increase in my level of frustration.